FOR YOUR CONVENIENCE

FREQUENTLY ASKED QUESTIONS

Will I receive the same product that I see in the picture?

Absolutely! We strive to ensure that the product images on our website accurately represent what you will receive. However, please note that there may be minor discrepancies due to variations in lighting during photography or slight differences in color representation on different digital screens. If the product differs significantly from what was shown, please contact our customer service for assistance.

Where can I view my sales receipt?

Your sales receipt is promptly emailed to the address provided at checkout immediately after your purchase is confirmed. Additionally, you can access all your order receipts by logging into your account on our website and navigating to the "Order History" section. This section will provide you with a detailed record of your transactions, which you can view or download for your records.

How can I return an item?

If you need to return an item, please go to the Returns section on our website and complete the online return form. Items should be returned in their original condition and packaging. Once you submit the form, you will receive detailed instructions on how to return the item, including packaging tips and the address to which it should be sent. Our customer service team is also available to assist you with the process and answer any questions.

Will you restock items indicated as “out of stock?”

We understand how frustrating it can be to find that a desired item is out of stock. We do our best to regularly restock our popular products. For items listed as “out of stock,” you can take advantage of our "Notify Me" feature, which allows you to receive an email alert as soon as the item is back in stock. This ensures that you won't miss out on purchasing your favorite products.

Where can I ship my order?

We offer shipping across the United States and to several international destinations. Shipping options, including standard and expedited services, are available at checkout based on your delivery location. The respective costs and estimated delivery times will be clearly displayed. For international orders, please note that additional charges for customs clearance must be borne by the recipient; we have no control over these charges and cannot predict what they may be.

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